Meistertask templates software#

MeisterTask collects this feedback by way of slide-in surveys which are triggered proactively – when users get to know their tool well enough. Additionally, we take advantage of the cool integrations Mopinion provides and use a Slack channel to collect and regularly review the most important feedback we get from our users.” “We do this in-app by using the NPS element offered by Mopinion and then we ask an open question where we let users give us more details about what they like and dislike. Meister collects Net Promoter Score (or NPS) feedback regularly from their customers to make sure the general satisfaction is high. This gives MeisterTask a great deal of flexibility when setting up surveys. Customisation options such as the conditional statements, custom CSS and the option to collect website data in the form have allowed us to easily integrate Mopinion surveys into our user interface.” One of most attractive features for us, in fact, was the amount of customisation options available. “Mopinion offers a lot of features that make the tool much more valuable than its competitors. MeisterTask needed a solution that would help them get this valuable information and that could be customised to suit their particular needs.ĭownload the paper A flexible and customisable solution for the win! As ideas do not often reflect reality - truly understanding how the user behaved within the tool was key. Setting up within the tool means creating one’s first project using a Kanban-style board, setting up a unique workflow using sections, filling up those sections with tasks and finally, inviting the rest of the team to join. Once a user signs up to MeisterTask, the idea is for that user to be set up and working in a matter of minutes.

In general, the team also wanted to understand what their users like and don’t like about the tool, and then use that feedback to make improvements.Įxample of a survey assessing the Agenda feature within MeisterTask. Hence their switch to a new tool…īecause MeisterTask places a heavy importance on user experience and customer satisfaction, they set out to learn a bit more about their users and identify which obstacles they were running into with the software.

Meistertask templates software#

In fact, prior to working with Mopinion, they were using another software one which (unfortunately for them) didn’t offer the amount of the customisation options MeisterTask needed. MeisterTask is no newcomer when it comes to collecting and analysing user feedback. In this article, MeisterTask’s Growth Marketing and Translation Manager Silviu Oprean shares their feedback story. Silviu Oprean, Growth Marketing and Translation Manager, MeisterTask We care a lot about design and simplicity and want to offer the best experience possible to our users. So how does MeisterTask leverage insights from feedback to keep its user experience up to the standards of its users? Teams can collaborate on one simple platform, where they can communicate, work together on tasks, and easily track the time they spend on them. Within MeisterTask, projects can be customised to suit any workflow, from software sprints to sales funnels, and from editorial calendars to your company’s onboarding process. Mopinion enables the team at MeisterTask to understand how their users interact with their applications and therefore, provide its users with a superior user experience. And that is precisely why MeisterTask has employed Mopinion as its user feedback software for nearly two years now. Their mission? To help teams stay aligned when working collaboratively on an easy to use, beautifully designed software tool.

MeisterTask is a beautifully designed and incredibly intuitive task management tool.